Operation and maintenance contract
Scheduled agreement that sets visit frequency and inspection scope.

Hawalli
For owners of mixed shop and flat buildings in Zahraa, an operation and maintenance contract gives tenants one number to call and the owner one report to read. Faults are logged by unit, so a shop's blocked drain and a flat's leaking cistern are tracked separately.
A Zahraa owner with a ground-floor shop and several flats above often hears about plumbing problems second-hand, after tenants have argued about whose leak damaged whose ceiling. Under the contract every report comes to us first, is logged against the unit it came from, and is traced to its real source before any repair. The owner receives a periodic summary showing which units generate repeat calls, which helps when deciding whether a shared riser or drain stack needs replacing rather than patching again.
Zahraa in Hawalli governorate has low-rise buildings that combine a ground-floor shop with rented flats on the floors above.
Repeat calls logged against the same shared riser often signal it needs replacing rather than another patch.
Scheduled agreement that sets visit frequency and inspection scope.
Pressure readings and pipe condition checks for scale and corrosion.
Tracing drain flow and clearing grease traps and outlets before blockage.
Acoustic listening and meter reading to catch hidden wall leaks early.
Checking transfer and pressure pumps and ground and roof tanks.
Written document after every visit listing condition findings and recommendations.
How we work

Tell us what is happening and where, and the right equipment is loaded before we arrive.

We film the line from inside and know the kind of blockage and its exact place. No guessing.

High pressure water, a machine or a drain snake, whichever the line actually needs.

The camera runs a second pass and you see the line clear with your own eyes before we leave.
Same method, same equipment. Only the size of the job changes.




Why us
Amana means trust. Someone else's home is not ours to be careless in.
Do not take our word for it. Look at the line yourself.
Breaking is the last resort, never the first step.
A blocked line does not wait for the morning.
Six governorates, 139 areas.
For buildings and complexes, servicing before the problem starts.
Restaurants, offices and complexes, not only homes.
Common questions
Need someone now? The emergency line is open any hour.
+965 9668 4964
Yes. Each report is traced to its actual source before repair, and the finding is recorded, so the owner has a clear answer rather than competing accounts.
Yes. Shop visits are scheduled early or after closing where possible, while flats are visited at times agreed with each tenant.
