Element condition check
Resistance measured to confirm whether element is scaled, shorted or open
What this service covers
Full inspection and replacement of the element and thermostat, covering all related checks
What it covers
Thermostat testing
Cutout points tested and temperature calibration verified before fitting new part
Tank interior inspection
Scale deposits inside the tank assessed as they reduce heating efficiency
Sacrificial anode check
Anode protects the tank from corrosion and is inspected at every service visit
Electrical connections
Wiring and terminals inspected for safety before the new element is energised
Post-replacement test
Heater run and water temperature confirmed at the tap before the visit ends
How the job runs
Contact
Call or WhatsApp describing the fault and heater model if known
On-site diagnosis
Technician measures element and thermostat to confirm which part has failed
Work approval
Price presented before any replacement and work starts on your approval
Fitting and sealing
New part fitted with fresh gasket and all electrical connections inspected
Test and handover
Heater run and water temperature verified at the tap before leaving
Materials and methods used
Matched resistance element
Element wattage and voltage matched to the unit so a mismatched part does not overstress the thermostat
Dual-limit thermostat
Upper cutout trips the circuit under Kuwait summer conditions when the normal limit alone is not enough
Digital resistance meter
Confirms the old element fault clearly and verifies the new element before final connection
Heat-rated sealing gasket
Reusing the old gasket is a common source of a slow leak that appears only weeks after the job
Before you call us
Heater type and voltage
Find the data plate on your heater and note the voltage and wattage before calling
Describe the fault clearly
Whether water stays lukewarm or heats then quickly cools tells us whether the element or thermostat is suspect
Locate the dedicated breaker
Knowing which breaker feeds the heater lets the technician isolate power without delay on arrival
Last service date
A heater that has never been serviced may have a fully corroded anode, which affects the repair decision
How element and thermostat work is done right
The heating element and thermostat are the most failure-prone components in Kuwait heaters for a direct reason: hard water deposits a layer of mineral scale around the element that blocks heat transfer into the water. The element surface overheats until it burns out, and the thermostat receives distorted temperature signals through the scale, causing its cutout contacts to fail. Replacing only the faulty part without removing scale and checking the other component leaves the root cause in place.
On arrival the technician measures the existing element resistance and tests the thermostat separately to identify the true cause. It is common to find both parts need replacing, since a failed element that has been cycling incorrectly places extra stress on the thermostat. The replacement part is chosen by the heater voltage and kilowatt rating, not by appearance alone. The sealing gasket is always replaced at the same time, because an old gasket that has been removed will not re-seal reliably and is a quiet source of later drips.
After fitting, the heater is run and the technician waits until water at the tap reaches the set temperature, confirming it there rather than only at the unit. For central heaters feeding several bathrooms through a circulation loop, thermostat calibration is handled with more care because the setting affects every draw-off point in the building. A fault in a central unit often shows up in a distant bathroom before anyone notices a change at the heater itself.
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Solar heater repair
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Water heater installation
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Heater leak detection
See the detailsPart of Water heaters · All services · Back to the home page
What decides the price
No fixed rate applies and the quote depends on the factors below
Parts required
Replacing the element alone differs from replacing both parts together
Heater capacity
A larger capacity unit takes a higher wattage element with a different part cost
Installation location
Roof units or confined spaces take more time to reach, open and reseal
Anode and tank condition
If the anode needs replacing on the same visit the cost is added to the quote
Call-out timing
Visits at night or on official holidays carry a different call-out rate
Who we work for
Same method, same equipment. Only the size of the job changes.
Homes and apartments
- Water heater installation
- Electric heater repair
- Element and thermostat
- Heater leak detection
Offices
- Heater repair and service
- Central heater installation
- Maintenance contracts
- Heater leak detection
Restaurants
- Gas heater service
- Central heater repair
- Electric heater repair
- Scheduled heater servicing
Complexes and buildings
- Central heaters for buildings
- Solar heater repair
- Heater installation and replacement
- Operation and maintenance contracts
Why us
Why Al Amana for heating element and thermostat
Amana means trust. Someone else’s home is not ours to be careless in.
Filmed before and after
Do not take our word for it. Look at the heater yourself.
Repair before replacement
The element and thermostat first, not a new heater.
24-hour emergency
A dead heater does not wait for the morning.
All of Kuwait
Six governorates, 139 areas.
Maintenance contracts
For buildings and complexes, servicing before the problem starts.
We work on commercial sites too
Offices, complexes and buildings, not only homes.
We cover all of Kuwait
Six governorates, 139 areas.
CapitalHawalliFarwaniyaAhmadiMubarak Al-KabeerJahra
Common questions
Questions about heating element and thermostat
Need someone now? The emergency line is open any hour.
+965 9668 4964
How do I tell whether the fault is in the element or the thermostat?
A burned element keeps water permanently lukewarm regardless of how long the heater runs. A faulty thermostat usually heats water then cuts out too early, or fails to cut out and overheats. The symptoms overlap enough that instrument measurement is needed for a reliable diagnosis.
Will scale damage a new element just as fast?
Yes. If scale deposits inside the tank are not addressed, the new element will accumulate the same mineral layer. The rate depends on the hardness of the local water supply and how heavily the heater is used.
Can the element be changed without fully draining the tank?
The tank is drained partially until the water level drops below the element port. In most heater designs this is enough and a full drain is not needed, which shortens the visit time.
Does a sulphur smell from hot water mean the element is faulty?
A sulphur smell in hot water is usually linked to a reaction between the sacrificial anode and bacteria in the tank rather than a direct element fault. The full unit should still be inspected when this smell is present.
Does the thermostat work the same way in all heater types?
The basic principle is the same: cutting power when a set temperature is reached. A central heater thermostat controls a circulation loop serving multiple outlets, so its calibration requires more care than a single-unit thermostat.
Is there anything that can reduce scale buildup on the element going forward?
A sound sacrificial anode reduces some of the effect, and setting the thermostat to a moderate temperature slows deposit formation. Periodic internal cleaning of the tank is the most effective long-term measure against scale accumulation on the element.
